
Privacy Policy
Privacy Policy - The Basics
Privacy Policy for Cartier's Aquatic
Maintenance LLC
Effective date: [01-14-2003]
1. Introduction
Cartier's Aquatic Maintenance LLC ("we", "our",
"us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights.
By visiting or using cartierspoolservice.com (the
"Website") or interacting with us in connection with services (maintenance, repairs, renovations, etc.), you agree to the terms in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
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Personal Information
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Name
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Address
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Phone number
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Email address
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Property address (if different, for service)
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Billing / payment information (e.g. credit card, if required)
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Service Information
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Details about pools) you own (size, features, condition)
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Service history and preferences
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Usage / Technical Information
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IP address
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Browser type and version
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Pages visited on the Website and time spent
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Device type
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Communications
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Messages or inquiries you send us (by email, contact form, phone)
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Customer support interactions
3. How We Use Your Information
We use your information for:
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Providing, scheduling, and performing pool maintenance, repair, and renovation services
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Communicating with you (appointment reminders, quotations, updates, support)
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Processing payments and billing
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Improving our Website, services, and marketing
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Sending promotional offers or newsletters (if you opt in)
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Meeting legal obligations
4. How We Share Your Information
We may share your information with:
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Service providers / contractors who help us perform the services (e.g. subcontractors, suppliers)
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Payment processors to handle billing
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Third-party service providers for website hosting, analytics, email delivery, etc.
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Legal authorities as required by law
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Business successors in connection with merger, sale, restructuring
We do not sell your personal information to unrelated third parties for marketing (unless you've explicitly consented).
5. Cookies & Tracking Technologies
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We use cookies and similar technologies (e.g. pixels, analytics tools) to improve your experience on the Website, analyze usage, and provide personalized content.
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You can typically disable cookies via your browser settings, but doing so may limit certain functionality of the Website.
6. Data Retention
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We keep your information only as long as necessary to fulfill the purposes described herein, comply with legal obligations, resolve disputes, or enforce our agreements.
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Some data (e.g. financial / billing records) may be retained longer if required by law.
7. Security
We use reasonable organizational, technical, and administrative safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, so we cannot guarantee absolute security.
8. Your Rights Under Florida Law
As a Florida resident, you have the right to:
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Request access to the personal data we hold about you
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Request correction or deletion of inaccurate information (unless retention is required by law)
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Opt out of receiving promotional emails or texts
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File complaints regarding privacy practices with the Florida Department of Agriculture and Consumer Services (FDACS)
To exercise your rights, please contact us using the contact information below.
9. Children
Our services and the Website are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a child under 18, contact us and we will delete it where required by law.
10. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. When changes are made, the new version will be posted on this Website with an updated
"Effective date". If changes are material, we may provide a notice (e.g. via email or on the site).
11. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, or wish to exercise your data rights, please contact:
Cartier's Aquatic Maintenance LLC
[737 ne 16th ave, Fort Lauderdale]
[954-701-9236]