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At Cartier's Pool Service, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide an inclusive online experience and are continuously working to enhance the accessibility and usability of our website for everyone.

Accessibility Statement

Accessibility Statement

Effective Date: 01-14-2003

Last Updated: [05-13-24]

Cartier's Aquatic Maintenance LLC is committed to making cartierspoolservice.com usable and accessible for everyone, including people with disabilities. We are continually improving the user experience and applying relevant accessibility standards.

Our Standard & Goal

We aim to conform to W3C Web Content

Accessibility Guidelines (WCAG) 2.2 Level AA.

These guidelines explain how to make web content more accessible for people with a wide range of abilities.

What We're Doing

  •   Structure & Semantics: Using proper headings, landmarks, lists, and labels for assistive technologies.

  • ​

  •   Keyboard Access: Ensuring all interactive elements can be reached and operated by keyboard alone.

  •   Contrast & Color: Maintaining sufficient color contrast and avoiding color-only cues.

  •   Alt Text: Providing text alternatives for meaningful images and icons.

  •   Forms: Clear labels, error messages, and instructions on required fields.

  •   Links & Buttons: Descriptive link text and focus indicators.

  •   Media: Captions for videos we publish and transcripts when applicable.

  •   Responsive Design: Pages reflow and zoom up to 200% without loss of content or functionality.

  •   Continuous Testing: Periodic audits with automated tools and manual screen-reader checks.

 

Supported Assistive Tech (tested periodically)

  •   Screen readers: NVDA + Firefox, JAWS +
    Chrome, VoiceOver + Safari

  •   Browsers: Chrome, Safari, Firefox, Edge (latest two versions)

  •   Devices: Desktop, tablets, and mobile phones
    Note: Third-party widgets (e.g., maps, scheduling, payment) may have their own accessibility constraints. We choose vendors striving for WCAG 2.1/2.2 AA and raise issues when found.

Feedback & Help

If you encounter an accessibility barrier on our site, need content in an alternative format, or require a reasonable accommodation for our services, please contact us. We will respond within 2 business days.

 

  • Mail: Cartier's Aquatic Maintenance LLC, [Your

  • Address, City, FL ZIP]

When you contact us, it helps if you include:

  •   The page URL or feature where the problem occurred

  •   The assistive technology and browser you're using

  •   A brief description or screenshot of the issue

Alternative Ways to Get Information

If any page is not accessible to you, we can provide information or complete transactions by:

  •   Phone support

  •   Email (PDF, large-print, or plain-text format)

  •   On-site printed materials upon request

 

Ongoing Improvement

Accessibility is an ongoing effort. We review new content and features before release, and we perform scheduled audits at least twice per year.

Issues are prioritized by impact and fixed as quickly as possible.

Formal Complaints

If you believe we have not adequately addressed your concern, you may file a complaint with the Florida Department of Agriculture and Consumer Services (FDACS) or the U.S.

Department of Justice, Civil Rights Division. We welcome the opportunity to resolve issues directly first.

 

Optional Site Banner (you can add near the footer)

Accessibility Help: Having trouble using this site? Call us at [Your Phone Number] or email [your-accessibility-

email@cartierspoolservice.com/for assistance.

We'll respond within 2 husiness days.

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